Panther System
®
Operator’s Manual
AW-17791-001 Rev. 002 (EN)
356
Appendix C. System Messages
Code Message Possible Cause Solution
272.000.00015 {0} in sample rack
{1}, position {2}
does not match
master lot of a
loaded assay
reagent kit.
System software
error.
1. Collect logs using
the Send Logs
feature (see Send
Logs on page
259).
2. Backup the
database.
3. Contact Hologic
Technical
Support.
272.000.00016 New LIS Test Order
for Sample ID {0}
lane {1} position {2},
assay {3}, analytes
{4} was detected as
a repeat of a test
order in the state:
{5}.
The system
attempted to create
the test order and
determined that it
was a repeat.
1. Manually add the
test order by
inspecting the
Sample Details in
the Sample
Loading screen.
2. Contact Hologic
Technical
Support.
272.000.00018 Existing LIS Test
Order for Sample ID
{0} lane {1} position
{2}, assay {3},
analytes {4} was
detected as a
repeat of a test
order in the state:
{5}.
The system
attempted to create
the test order and
determined that it
was a repeat.
1. Manually add the
test order by
inspecting the
Sample Details in
the Sample
Loading screen.
2. Contact Hologic
Technical
Support.
Table 118. System Messages (Continued)