Panther System
®
Operator’s Manual
AW-17791-001 Rev. 002 (EN)
357
Appendix C. System Messages
Code Message Possible Cause Solution
272.000.00019 LIS order for
sample {0} rejected.
Requested assay
does not support
the requested
dilution.
The assay being
requested by the
LIS system does not
support the dilution
factor sent with the
test order.
1. Enable the ASTM
1381 and ASTM
1394 logging in
the LIS
configuration.
2. Retry attempt to
send test orders.
3. Contact Hologic
Technical
Support.
272.000.00020 LIS order for
sample {0} rejected.
Test order is not
compatible with
existing sample
dilution.
A test order exists in
the system
database with the
different dilution
factor than what
was sent by the LIS
system.
1. Enable the ASTM
1381 and ASTM
1394 logging in
the LIS
configuration.
2. Retry attempt to
send test orders.
3. If the problem
persists, preform
a database
backup when
available and
contact Hologic
Technical
Support.
272.000.00021 Reflex test {0}
created for sample
{1}.
A reflex text was
created for the
indicated sample.
No action necessary.
272.000.00022 Sample {0} is
scheduled for reflex
{1} testing, but
sample is no longer
on-board the
instrument. Please
reload sample.
A reflex test was
created for the
indicated sample
however, it has
been removed from
the system.
Reload the specified
sample.
Table 118. System Messages (Continued)