Troubleshooting/Service 
312  UDC3500 Universal Digital Controller Product Manual  3/07 
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Display 
Reason for Failure  How to Correct the Problem 
CFG ERR 
Configuration data is in error.  1)  Step through the STATUS group – the 
controller will recalculate the checksum.  
2)  Run through the STATUS check a second 
time to see if the error cleared. 
3)  Power cycle the instrument. 
a)  If the message reappears, replace the 
instrument. 
b)  If the error does not reappear, check the 
configuration of your instrument to 
ensure that it is configured properly. See 
Section 
3. 
FAILSAFE 
or 
FAILSF 2 
This error message shows whenever 
the controller goes into a failsafe 
mode of operation. This will happen if: 
  •  Burnout for input(s) used for 
PV configured for “None” and 
input(s) failed. 
  •  RAM test failed 
  •  Configuration test failed 
  •  Calibration test failed 
1)  If an input failure message is also being 
displayed, then s
ee the Analog Input Trouble 
Shooting Procedure in Section
 7.7.8. 
2)  Run through STATUS check to determine 
the reason for the failure. 
3)  Run through the STATUS check a second 
time to see if the error cleared. 
INP1 RNG 
Input 1 out of range.  
 
Input exceeds the permissible range as defined 
in Table 5-1. 
See the Trouble Shooting Procedure in 
Section 7.7.8. 
INP1FAIL 
Two consecutive failures of input 1 
integration or input value is outside of 
Out-of-Range limits; i.e., instrument 
cannot perform analog to digital 
conversion. 
Analog to Digital conversion failures will happen 
if: 
• Input sensor is open (Burnout) 
• Input not configured correctly for the 
sensor being used 
• Input source is grossly out of range 
• Input sensor incorrectly connected to input 
terminals 
See the Trouble Shooting Procedure in Section 7.7.8.
INP2 RNG 
Input 2 out of range.  Same as INP1RNG above. 
INP2FAIL 
Two consecutive failures of input 2 
integration; i.e., cannot make analog 
to digital conversion. 
Same as INP1FAIL above. 
INP3 RNG 
Input 3 out of range.  Same as INP1RNG above. 
INP3FAIL 
Two consecutive failures of input 3 
integration; i.e., cannot make analog 
to digital conversion. 
Same as INP1FAIL above. 
INP4 RNG 
Input 4 out of range.  Same as INP1RNG above. 
INP4FAIL 
Two consecutive failures of input 4 
integration; i.e., cannot make analog 
to digital conversion. 
Same as INP1FAIL above. 
INP5 RNG 
Input 5 out of range.  Same as INP1RNG above.