Troubleshooting/Service 
3/07  UDC3500 Universal Digital Controller Product Manual  313 
Lower 
Display 
Reason for Failure  How to Correct the Problem 
INP5FAIL 
Two consecutive failures of input 5 
integration; i.e., cannot make analog 
to digital conversion. 
Same as INP1FAIL above. 
CONF ERR 
• PV low limit is > PV high limit 
• SP low limit is > SP high limit 
• Output low limit is > Output high limit 
Check the configuration for each item and 
reconfigure as necessary. 
 
PV LIMIT 
PV out of range. 
PV = INP1 x RATIO1+ INP1 BIAS 
1)  Make sure the input signal is correct. 
2)  Make sure the Ratio and Bias settings are 
correct. 
3)  Recheck the calibration. Use Bias of 0.0 
RV LIMIT 
The result of the formula shown below 
is beyond the range of the remote 
variable. 
RV = INP2 X RATIO + BIAS 
1)  Make sure the input signal is correct. 
2)  Make sure the Ratio2 and Bias2 settings are 
correct. 
3)  Recheck the calibration. Use a Ratio2 of 1.0 
and a Bias2 of 0.0. 
RH LOW 
RH Excessive Temperature 
Depression – Calculated %RH is less 
than 0%. 
1)  Make sure the input signals are correct. 
2)  Make sure the Ratio and Bias settings are 
correct for each input. 
3)  Recheck the calibration. Use Bias of 0.0 
SEGERR 
Setpoint Program start segment 
number is less than ending segment 
number. 
Check SP Program configuration, subsection 
3.6 
Set up Group SPPROG function prompts 
“STRSEG” and “ENDSEG”. 
CAL MTR 
Slidewire calibration never performed.  Field Calibrate the slidewire. See Section 6.5. 
SW FAIL 
Position Proportional slidewire input 
failure. 
See the Trouble Shooting Procedure in Section 
7.7.3. 
SOOTING 
Percent Carbon falls outside sooting 
boundary 
Check process for correct operation. 
TCx WARN 
The Thermocouple on Input x (1 or 2 
or 3)  is starting to burnout. 
The controller has detected that the 
thermocouple is starting to burnout. This error 
message may also be created if the resistance 
of the wires used to connect the thermocouple to 
the instrument is above 100 ohms (50 ohms per 
leg). 
TCxFAIL 
The Thermocouple on Input x (1 or 2 
or 3) is in imminent danger of burning 
out. 
The controller has detected that the 
thermocouple will soon fail. User should 
consider replacing the thermocouple as soon as 
possible. This message will also be generated if 
the resistance of the wires used to connect the 
thermocouple to the instrument is above 180 
ohms (90 ohms per leg).