Troubleshooting/Service 
314  UDC3500 Universal Digital Controller Product Manual  3/07 
Lower 
Display 
Reason for Failure  How to Correct the Problem 
OUT1FAIL 
First Current Output is less than 3.5 
mA. 
First Current Output is open circuit. Check the 
field wiring. See the Trouble Shooting Procedure 
in Section 
7.7.2. 
All Output Fail diagnostic messages may be 
permanently suppressed via the DIAGNOST 
configuration in the Alarm Setup Group. See 
Section 
3.24. 
OUT2FAIL 
Second Current Output is less 
than 3.5 mA. 
Second Current Output is open circuit. Check 
the field wiring. See the Trouble Shooting 
Procedure in Section 
7.7.2.  
All Output Fail diagnostic messages may be 
permanently suppressed via the DIAGNOST 
configuration in the Alarm Setup Group.  
See Section 
3.24. 
OUT3FAIL 
Third Current Output is less  
than 3.5 mA. 
Third Current Output is open circuit. Check the 
field wiring. See the Trouble Shooting Procedure 
in Section 
7.7.2.  
All Output Fail diagnostic messages may be 
permanently suppressed via the DIAGNOST 
configuration in the Alarm Setup Group. See 
Section 
3.24. 
CLOCKERR 
Real Time Clock values are invalid.  Check the Real Time Clock Settings.  
See Section 3.25. Entering “YES” to “SET 
CLOCK?” will clear the error flag. 
BATT LOW 
Battery Voltage has fallen to unsafe 
levels. 
Replace the Battery Module. See Section 8.1. 
EUNPLGED 
Ethernet Link is unplugged, incorrectly 
connected or the Ethernet network is 
not working. 
Check that the Ethernet cable is correctly 
connected to the instrument and to the host.  
See Section 
2.7 for wiring diagrams. Check 
Ethernet network for functionality. 
ENET DEF 
Ethernet parameters are at their 
default settings (both working and 
backup copies). IP address is 
configured at 10.0.0.2. 
Configure the Ethernet parameters to their 
desired values using the P.I.E. Tool.  
See Section 
3.30. 
EBRDFAIL 
Ethernet Board has failed.  Replace Ethernet Board. 
ALRM1SP1 
Alarm 1 Setpoint 1 is active.  As required by the alarm application. Alarm 
messages appear only if ALM MSG is enabled in 
the Alarm Set Up Group. 
ALRM1SP2 
Alarm 1 Setpoint 2 is active.  Same as ALRM1SP1. 
ALRM2SP1 
Alarm 2 Setpoint 1 is active.  Same as ALRM1SP1. 
ALRM2SP2 
Alarm 2 Setpoint 2 is active.  Same as ALRM1SP1. 
ALRM3SP1 
Alarm 3 Setpoint 1 is active.  Same as ALRM1SP1.