Troubleshooting/Service 
322  UDC3500 Universal Digital Controller Product Manual  3/07 
Step  What to do  How to do it 
7 
Check the Relays.  Turn off power to the motor and to the 
instrument. Disconnect and tag the field wiring 
to the relays. Relay 1 (MOTOR – OPEN) is on 
terminals 8 and 9. Relay 2 (MOTOR – 
CLOSE) is on terminals 7 and 8. 
Turn on power to the instrument. Put the 
controller into Manual mode. Connect your 
multimeter to terminals 8 and 9 and set the 
multimeter to measure resistance. Now, vary 
the output above and below the present value 
and observe the “OUT” indicators and your 
multimeter. When the “OUT 1” indicator is on, 
then Relay 1 should be closed and there 
should be only a few ohms between terminals 
8 and 9. When the “OUT 1” indicator is off, 
then Relay 1 should be open and there should 
be infinite resistance between terminals  
8 and 9. Listen for a click from the relay when 
the OUT1 indicator changes state. 
Repeat this test for Relay 2 by connecting your 
multimeter to terminals 7 and 8. When the 
“OUT 2” indicator is on, the relay should be 
closed and there should be only a few ohms 
between terminals 7 and 8. When the “OUT 2” 
indicator is off, the relay should be open and 
there should be infinite resistance between 
terminals 7 and 8. Listen for a click from the 
relay when the “OUT 2” indicator changes 
state. 
Relays measure correctly: Check motor. Refer 
to manufacturer’s instructions. 
Relays do not measure correctly: Go to Step 
8. 
8 
Replace the Dual Relay Board.  Installation instructions supplied with the new 
board.