Phoenix Link 377
Unable to Open Port (control)
The selected communications port could not be opened. The wrong port has been selected or the
communications port has failed.
Unable to Open Port (host)
The selected communications port could be opened. The wrong port has been selected, the
communications port has failed or another software application is using the port.
Unable to Initialize Port
The selected communications port was unable to be initialized. The wrong port has been selected,
the communications port has failed or another software application is using the port.
Port Failed
The Port Failed error message will be displayed if the communications port test has failed for the
selected port. This may be due to a fault with the test wire connection, incorrectly connecting to the
proper transmit and receive pins location, or failure of the communications port.
Host Not Responding
This message will be displayed if the communications port has successfully opened the port, but has
failed to establish communication with the Link software. This may be due to a fault with the cable
connection, cable configuration or the host computer‟s communications port.
Communication Failed
This message will be displayed if after establishing communication with the host, an expected
message from the host is not correct.
Communications Time Out
This message will be displayed if the specified amount of time allowed for a response from the host
computer expires. This amount of time can be configured in the Link setup screen. This may be due
to a fault with the cable connection, cable configuration or the host computer‟s communications port.
Checksum Error
The Checksum Error message will be displayed at the control if after a part has been uploaded or
downloaded, the checksum calculated by the host and the control do not match. The Checksum
calculation is performed by adding the numeric values of the ASCII codes used. This error may be
due to incorrect cabling or transmitting at too high a speed for the communications system selected.
Warning: The Master Folder Selected does Not Contain any Folders
This error message will be displayed at the host computer if the selected master folder does not
contain any subfolders. You may choose to add subfolders if they do not exist. If subfolders do exist,
the path to the master folder may be incorrect.
For additional assistance in trouble shooting the Phoenix Link in the event of a failure, please contact
your control vendor or representative.
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