Diagnostics 298
Norton Ghost Utility
In the unlikely event that an extreme system error has occurred which prevents the control from
operating, the Norton Ghost™ Utility is available on specified controls to replace core system files
and re-enable operation of the control. Norton Ghost™ must be previously installed on the control
hard drive with an appropriate ghost image file.
The Norton Ghost Utility works by allowing the user to retrieve an image file from the D: partition of
the hard drive to replace all data on drive C: The Ghost Image may be a factory default or custom
user created image files. NOTE: All current information on Drive C: will be lost. It is recommended
that a unique user image be created after table configuration which will include all the important table
settings.
This feature may be executed from the System Tools screen or through use of a Ghost image utility.
This tool may obtained from the control supplier and transmitted via the Internet.
Norton Ghost™ is a Trademark of Symantec™ Corporation.
Create Utility from E-mail
To create a Norton Ghost tool utility from the compressed software sent via the Internet:
USB Memory
Instructions to download USB format tools and files are available to create a bootable USB device.
Specific batch files to run the utility are included.
Diskette
The file sent by the Internet will be an auto-executable file which will place the required files onto a
diskette to be used at the control. First place a blank diskette into your PC. Double click on the
recovery EXE file. A message box will be displayed. Click on the “Create Floppy” button to execute.
The EXE will copy the new files to the floppy disk to take to the control.
Instructions for Ghost Recovery
Creating a Custom Image File: Place the Norton Diskette or USB memory device into the control and
turn the unit on. Norton Ghost will progress as follows.
“Starting PC DOS.......”
Current Copyright information will be displayed
“Select 1 to make a New Backup Image or 2 to restore existing [1,2]”
Press 1 to create a new back up image. Up to three custom images may be created. They are
created as “newest” to “oldest” image and are automatically assigned. The “original” ghost image is
the factory default and may not be over written.
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