Action Yes No
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Output device sensor
tests > Output expander [x]
Note: [x] is the number of the aected bin.
b Find the sensor (Pass-through).
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 7.
Step 7
a Remove the output expander left cover. See “Output expander
left cover removal” on page 522.
b Reseat the sensor cable on the output expander controller
board.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor. See
“Sensor (OE pass‑through)
removal” on page 542.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Remove the output expander left cover. See “Output expander
left cover removal” on page 522.
b Reseat the cable on the motor (OE transport) and on the output
expander controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the motor (OE transport) for improper installation and
damage.
Is the motor properly installed and free of damage?
Go to step 13. Go to step 12.
4064
Diagnostics and troubleshooting
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