Action Yes No
Step 9
Check the mailbox rear door for improper installation and damage.
Is the door properly installed and free of damage?
Go to step 11. Go to step 10.
Step 10
Reinstall or replace the door. See
“Mailbox rear door removal” on
page 649.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the mailbox middle diverter for improper installation and
damage.
Is the diverter properly installed and free of damage?
Go to step 13. Go to step 12.
Step 12
Reinstall or replace the diverter. See
“Mailbox middle diverter
removal” on page 688.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
Check the mailbox top diverter for improper installation and
damage.
Is the diverter properly installed and free of damage?
Go to step 15. Go to step 14.
Step 14
Reinstall or replace the diverter. See
“Mailbox top diverter
removal” on page 683.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Reseat the cable on the motor (mailbox transport) and on the
mailbox controller board.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
Check the motor (mailbox transport) for improper installation and
damage.
Is the motor properly installed and free of damage?
Go to step 18. Go to step 17.
Step 17
Reinstall or replace the motor. See
“Motor (mailbox transport)
removal” on page 666.
Does the problem remain?
Go to step 18. The problem is
solved.
4064
Diagnostics and troubleshooting
212
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