Action Yes No
Step 18
Check the mailbox belts for improper installation, wear, and
damage.
Are the belts properly installed and free of wear and damage?
Go to step 20. Go to step 19.
Step 19
Reinstall or replace the aected belt. See
“Mailbox belt removal”
on page 678.
Does the problem remain?
Go to step 20. The problem is
solved.
Step 20
Enter the Diagnostics menu, and then navigate to:
Output bin quick feed
Perform the feed test on each optional bin.
Does the error occur in any of the optional bins?
Go to step 22. Go to step 21.
Step 21
a Remove the optional bins.
b Reinstall the optional bins one at a time, and then identify which
bin is causing the error.
Does the error occur in any of the optional bins?
Go to step 22. Contact the next
level of support.
Step 22
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 23. The problem is
solved.
Step 23
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 24.
Step 24
Replace the bin controller board. See
“Mailbox controller board
removal” on page 667.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4064
Diagnostics and troubleshooting
213
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