Action Yes No
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Output device sensor
tests > Staple, hole punch finisher
b Find the sensor (Tamper, left).
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 7.
Step 7
a Remove the SHPF top cover. See “Staple, hole punch finisher
top cover removal” on page 703.
b Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
c Reseat the cable on the sensor (SHPF left tamper) and on the
SHPF controller board.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Remove the SHPF top cover. See “Staple, hole punch finisher
top cover removal” on page 703.
b Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
c Reseat the cable on the motor (SHPF left tamper) and on the
SHPF controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the motor (SHPF left tamper) for improper installation and
damage.
Is the motor properly installed and free of damage?
Go to step 13. Go to step 12.
Step 12
Reinstall or replace the motor.
Does the problem remain?
Go to step 13. The problem is
solved.
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Diagnostics and troubleshooting
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