Error code Description Action
980.01 A validation failure was detected by the
Paperport communication device.
See
“Optional tray communication error
service check” on page 357.
980.02 A framing error or receive buer overflow
was detected by the Paperport
communication device.
980.03 A timeout error was detected by the
Paperport communication device.
980.04 An option failed to echo the last sent
communication byte on time.
980.05 An option declared a link reset.
980.06 A Paperport prioritizer error was detected.
Message from the option device was not
read by the prioritizer.
980.11 A Paperport command response was
detected. Response was too large for the
communications buer.
980.13 An optional device hot plug was detected by
the printer. Low‑level error occurred at the
Paperport.
980.14 An engine timeout error occurred while
waiting for the following:
• a mechanical reset
• an intervention required (IR) to clear after
inserting a tray
980.15 An engine timeout error occurred while
waiting for an option to become idle.
981.91 An Invalid Paperport protocol error occurred. See
“Optional tray communication error
service check” on page 357.
982.92 A Paperport framing error occurred.
982.93 A Paperport overrun error occurred.
982.94 A Paperport parity error occurred.
982.95 An Other Paperport error occurred.
982.96 The Paperport encountered multiple
communication errors.
982.97 An invalid Paperport Echo occurred.
983.98 An unsupported Paperport command error
occurred.
984.99 An invalid Paperport parameter error
occurred.
992.xx An option device software error occurred.
4064
Diagnostics and troubleshooting
356
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