Actions Yes No
Step 4
Check the imaging unit for damage and proper installation, and
replace if necessary.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the transfer roller for proper installation.
Is the transfer roller properly installed?
Go to step 7. Go to step 6.
Step 6
Reinstall the transfer roller. See
“Transfer roller removal” on
page 447.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the transfer roller for surface contamination and damage.
Is the transfer roller free of contamination and damage?
Go to step 8. Go to step 14.
Step 8
a Remove the right cover. See “Right cover removal” on
page 420.
b Check all the connections on the HVPS for proper connection.
Is the HVPS properly connected?
Go to step 10. Go to step 9.
Step 9
Replace the connections.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Reseat connection J15 on the controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Replace the connection.
Does the problem remain?
Go to step 12. The problem is
solved.
4064
Diagnostics and troubleshooting
48
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