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Lexmark MS821 Service Manual

Lexmark MS821
970 pages
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Sensor (HPU trailing edge) jam service check .............................................................................................285
Sensor (SHPF light array) jam service check.................................................................................................287
SHPF hole punch drive failure service check...............................................................................................288
User attendance messages.........................................................................................................................290
10–32 user attendance errors............................................................................................................................... 290
10–32 user attendance messages.................................................................................................................. 290
Toner cartridge smart chip error service check.............................................................................................291
Imaging unit smart chip error service check.................................................................................................293
Fuser smart chip error service check..............................................................................................................294
Unsupported third party supply service check.............................................................................................295
Unsupported toner cartridge service check .................................................................................................296
4y user attendance errors.......................................................................................................................................296
41–44 user attendance messages...................................................................................................................296
Incompatible Lexmark supply service check ................................................................................................297
Region mismatch service check.......................................................................................................................297
Toner cartridge shutter error service check..................................................................................................298
5y user attendance errors.......................................................................................................................................299
58–59 user attendance messages..................................................................................................................299
Excess optional trays or optional bins service check ................................................................................ 300
Incompatible optional trays or optional bins service check..................................................................... 300
8y user attendance errors...................................................................................................................................... 300
80–88 user attendance messages................................................................................................................. 300
Printer hardware errors.................................................................................................................................302
111 errors.......................................................................................................................................................................302
111 error messages................................................................................................................................................302
Printhead error service check...........................................................................................................................303
12y errors .....................................................................................................................................................................304
120 error messages .............................................................................................................................................304
121 error messages...............................................................................................................................................304
126 error messages .............................................................................................................................................306
Fuser drive failure service check .....................................................................................................................306
Fuser temperature error service check..........................................................................................................307
LVPS failure service check.................................................................................................................................309
133 errors......................................................................................................................................................................310
133 error messages...............................................................................................................................................310
Imaging unit CTLS failure service check.........................................................................................................310
14y errors .......................................................................................................................................................................311
140 error messages................................................................................................................................................311
147 error messages...............................................................................................................................................312
149 error messages...............................................................................................................................................312
Main drive failure service check........................................................................................................................312
Redrive drive failure service check...................................................................................................................313
15y errors ......................................................................................................................................................................314
150 error messages ..............................................................................................................................................314
4064
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Lexmark MS821 Specifications

General IconGeneral
USB connectorUSB Type-A / USB Type-B
Direct printingYes
Standard interfacesEthernet, USB 2.0
Optional connectivityParallel, Serial (RS-232), Wireless LAN
USB 2.0 ports quantity2
ColorNo
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)4.5 s
Print speed (black, normal quality, A4/US Letter)52 ppm
DisplayLCD
CertificationICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, NOM, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, UL GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, TED, GOST-R, SII, TER
Product colorBlack, White
Display diagonal2.4 \
Market positioningEnterprise
Power consumption (ready)39 W
Power consumption (printing)670 W
Energy Star Typical Electricity Consumption (TEC)2.1 kWh/week
Country of originChina
Maximum duty cycle250000 pages per month
Recommended duty cycle3000 - 50000 pages per month
Number of print cartridges1
Page description languagesMicrosoft XPS, PCL 5e, PCL 6, PDF 1.7, PPDS, PostScript 3, XPS
Internal memory512 MB
Processor frequency1000 MHz
Maximum internal memory4608 MB
Sound pressure level (printing)57 dB
Sound pressure level (duplex printing)56 dB
Mac operating systems supportedMac OS X 10.1 Puma, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supportedFedora 23, Fedora 24, Fedora 25, Fedora 26, Fedora 27, RedHat EL Linux 7.0, Ubuntu 16.04, Ubuntu 16.10, Ubuntu 17.10, openSUSE 13.2, openSUSE 42.3
Server operating systems supportedSUSE Linux Enterprise Server 10, SUSE Linux Enterprise Server 11, SUSE Linux Enterprise Server 12
Windows operating systems supportedWindows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Paper input typePaper tray
Total input capacity550 sheets
Maximum input capacity4400 sheets
Multi-Purpose tray input capacity100 sheets
Envelopes sizes7 3/4, 9, 10, B5, C5, DL
Paper tray media typesCard stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight60 - 176 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesEnvelopes, Labels, Plain paper, Transparencies
Maximum ISO A-series paper sizeA4
Sustainability certificatesBlue Angel, ENERGY STAR
Operating altitude0 - 2896 m
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)8 - 80 %
Package depth650 mm
Package width550 mm
Package height565 mm
Package weight29900 g
Cabling technology10/100/1000Base-T(X)
Security algorithms802.1x RADIUS, IPSEC, LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, TTLS, HTTPS, SNMP, SNMPv3, SSL/TLS, TTLS
Ethernet LAN data rates10, 100, 1000 Mbit/s
Cables includedAC
Weight and Dimensions IconWeight and Dimensions
Depth510 mm
Width428 mm
Height445 mm
Weight25400 g

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