NEC DSX Software Manual

Message On Hold
DSX Software Manual IntraMail Features ◆ 541
IntraMail
Features
Message On Hold
Description
Message On Hold allows the System Administrator to record a message that will play to callers while they
wait on Hold. For example, you can record a message summarizing available services or hours of operation.
This message will play to callers as soon as you put them on Hold, and continually repeat as long as they
remain on Hold. Message On Hold recording is only available from the System Administrator’s Mailbox. Intr-
aMail provides a single Message On Hold. Any number of callers can simultaneously listen to the Message
On Hold recording.
Conditions
• None
Default Setting
• Disabled
Programming
3. In 3103-05: Music On Hold Source (page 816), enter 5.
1. In 4201-01: Outgoing Message Length (page 871), set the maximum length (1-4095 seconds) of the
Message On Hold.
Other Related Features
Features
None
IntraMail Features
Music on Hold (page 246)
Message On Hold is an alternative to the telephone system’s Music On Hold.
System Administrator (page 576)
Only the System Administrator can record the Message On Hold.
A prerecorded message can play to callers while they wait on Hold
1. Enable Message On Hold for the line.
2. Optionally set the Message On Hold message length.

NEC DSX Specifications