Direct Station Selection (DSS)
DSX Software Manual Features ◆ 117
Features
Direct Station Selection (DSS)
Description
If an extension’s Direct Station Selection (DSS) Keys are enabled, Feature Keys automatically become
Direct Station Selection (DSS) keys when the user presses INTERCOM. Direct Station Selection provides an
extension user with one-button Intercom access and Transfer to co-workers. Each DSS key also provides a
Busy Lamp Field (BLF) for the assigned co-worker.
Conditions
• DSS keys do not pick up ringing calls.
Default Setting
• Not assigned. DSS capability is disabled.
Quickly place and Transfer calls to co-workers, without having to look up or dial your co-
worker’s extension numbers.
Important
• If you enable an extension’s DSS Keys and leave the extension’s default Prime Line programming
intact, the line keys automatically change to DSS keys when the user lifts the handset. To avoid con-
fusion, be sure to explain this to your users.
• You may prefer to use the Call Coverage Keys (page 40) or Hotline (page 207) features instead.
Remember, in addition to providing one-button Intercom access and Transfer, Call Coverage Keys
also provide call pickup capability.
When the DSS/BLF key is: The covered extension is:
Off Idle
On Busy or ringing
Flashing fast In Do Not Disturb
To Next Page
Loading...
