NEC DSX - Undefined Routing

Undefined Routing
586 ◆ IntraMail Features DSX Software Manual
Undefined Routing
Description
An Automated Attendant Undefined Routing is a Dial Action Table key assignment for which there is no
routing defined. When an Automated Attendant caller dials a digit and there is no routing assigned, IntraMail
plays, “That is an invalid entry.” IntraMail then repeats the dialing options (Instruction Menu) to the caller.
If a Dial Action Table key assignment has no function, you should normally leave it undefined.
Conditions
• None
Default Setting
• In Dial Action Table 1, keys 1, 2, 5, 6, 7, and 8 Undefined Routing.
• In Dial Action Tables 2-16, all keys have Undefined Routing.
Programming
1. In 4231-Digit Assignment (page 901), enter 0 to assign an available key as an Undefined Routing action.
- For a key that should have an Undefined Routing, the Action entry should display as UND. There is
no corresponding Routing option entry.
Other Related Features
Features
None
IntraMail Features
Dial Action Table (page 465)
Undefined Routing is a Dial Action Table Action.
Instruction Menu (page 507)
The active Call Routing Mailbox’s Instruction Menu repeats after a caller dials a digit with an Unde-
fined Routing.
Operation
N/A
A key pad digit for which the Automated Attendant has no routing defined.
1. To set up an Undefined Routing for a Dial Action Table: