Routing Mailbox
566 ◆ IntraMail Features DSX Software Manual
Routing Mailbox
Description
Routing Mailboxes are a category of mailboxes normally used to route Automated Attendant calls. A Rout-
ing Mailbox can be an Announcement Mailbox, a Call Routing Mailbox, or a Directory Dialing Mailbox.
See the following for more on each of Routing Mailbox types:
❥ Announcement Mailbox (page 412)
❥ Call Routing Mailbox (page 450)
❥ Directory Dialing Mailbox (page 475)
Conditions
• None
Default Setting
• N/A
Programming
See the following:
❥ Announcement Mailbox (page 412)
❥ Call Routing Mailbox (page 450)
❥ Directory Dialing Mailbox (page 475)
Other Related Features
Features
None
IntraMail Features
Announcement Mailbox (page 412)
An Announcement Mailbox plays a pre-recorded announcement to Automated Attendant callers with-
out providing dialing options.
Call Routing Mailbox (page 450)
The Call Routing Mailbox, associated with an Answer Table, specifies which dialing options (Dial
Action Table) and announcements are available to Automated Attendant callers.
Directory Dialing Mailbox (page 475)
A Directory Dialing Mailbox is the Routing Mailbox type required to implement Directory Dialing.
Operation
See the following:
❥ Announcement Mailbox (page 412)
❥ Call Routing Mailbox (page 450)
❥ Directory Dialing Mailbox (page 475)
A category of mailboxes used to route Automated Attendant calls
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