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Installing the Printer Driver
Basic Information about the Printer Driver
The printer driver is software that can send data created on the computer (documents and illustrations)
to the product and print it to a label.
For information about the printer driver, refer to "CL4NX Plus Printer Driver Manual".
Installing the Printer Driver (USB)
When the computer is connected to the Internet, the printer driver is automatically installed after
connecting the USB cable between the computer and the product and powering on the product.
Do the following procedures to install the printer driver when the computer is not connected to the
Internet. The following procedures use Windows 10 as an example.
• Before starting the installation, close all applications.
• Power off the product and connect the interface cable to a computer.
• When you do the printer driver setup, the properties settings, or the print settings, log in
with Administrator Privilege.
• When you use the printer driver, enable bi-directional communication.
• If the terminal service is being started with Windows Server 2008, change the terminal
service to the install mode. However, it is not guaranteed that the printer driver can be
used in the terminal service environment.
• When using multiple products, it is necessary to install as many printer drivers as
products, to identify each product.
• After installing the printer driver for the first product, the printer driver for the second
and additional products will be automatically installed when the products are connected
to the computer and powered on. However, the name of the printer drivers will be
"driver name (1)", "driver name (2)", and so on. To change the driver name, right-click
the product in [Devices and Printers], select [Printer properties], and change the name
at the top of the [General] tab.
1. Power off the product and connect the USB cable to a computer.
2. Start Windows.
3. Download the printer driver from the SATO printer driver download site. http://
www.satoworldwide.com/software/gallerydriver.aspx
4. Extract the downloaded compressed file of the printer driver.
5. Execute PrnInst.exe to start the installer.
6. If a user account control message appears, click [Yes] or [Continue].
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