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SOS (SATO Online Services) Application (SOS users only)
When the SOS (SATO Online Services) mode is enabled on the product, a QR code is displayed on
the screen at the time of the error outbreak or the timing that is set to perform periodic notification. By
scanning the QR code with a tablet or a smartphone, you can check how to clear the error according
to the current product information in the QR code. You can also contact your SATO technical support
center directly from this specialized application by phone or e-mail.
NFC connection can be used for Android device to acquire the product's information.
For instructions on installing and using the SOS application, refer to the SOS Application User's
Manual.
https://www.sato-sos.com/en/support/#sos_use_manual