Cleaning
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Maintenance
Cleaning the Product
Cleaning
A dirty print head or platen roller not only affects the print quality but also causes errors. Use a
cleaning kit or cleaning sheet to clean the product regularly.
• Do not power on or off the product, connect or disconnect the power cord while your
hands are wet. Doing so could cause an electric shock.
• Disconnect the power cord from the AC outlet before you begin cleaning.
The print head and its surroundings are hot after printing. Wait until the product cools
down.
• Touching the edge of the print head with your bare hand could cause injury.
• Be careful not to touch the cutter blade when cleaning the product.
• Use a cotton swab or cotton cloth from a cleaning kit for cleaning. Do not clean with a
hard object. Doing so could cause damage.
• Before cleaning, remove the media and ribbon.
CAUTION (if installed with linerless cutter kit)
• Open the print head if the product is not used for printing for more than one day. Paper
jam might occur in the next printing if the print head is closed for a long period with
linerless label loaded.
• When loading linerless label, make sure that the front end of the media extends about
3 cm (1.18") out the media discharge outlet.
• The cleaning kit and cleaning sheet are optional. Contact your SATO reseller or
technical support center to purchase the options.