April 2017
2-192
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-747, 016-748, 774, 775, 778, 981
Launch Issue
Status Indicator RAPs
016-747 Drawing Annotation Memory RAP
016-747 When drawing an annotation image with the copy repeat function specified, there
would be insufficient memory.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Increase the annotation image size.
b. Reduce the number of repeat images for the repeat function.
2. If the fault persists, reload the software, GP 4.
016-748, 774, 775, 778, 981 HD Full RAP
016-748 HDD full when mailbox is accessed.
016-774 Disk full was detected when opening/writing file for compression type conversion.
016-775 Disk full was detected when opening/writing file for image processing operation.
016-778 HDD full was detected when opening/writing file for operation.
016-981 When accessing it, the HD is detected being full.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Split the job into pages in order to prevent the full state. Reduce the resolution if pos-
sible.
b. Delete documents that are no longer needed, such as; mailbox documents, fax send
wait documents, secure print documents and delayed print documents.
c. Retrieve each page from the EWS.
2. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
3. Initialize the Sys - System NVM, refer to dC301.
4. Install a new hard disk, PL 3.10 Item 2.
5. If the fault persists, reload the software, GP 4.
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