April 2017
3-18
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
IQ19, IQ20
Launch Issue
Imaqe Quality
Install a new drum cartridge, PL 90.20 Item 1. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Check the surface of the BTR for contamination or distortion. The surface of the BTR is
good.
YN
Clean the BTR. If necessary, install a new BTR assembly, PL 90.15 Item 4.
Check for contamination in the paper transport path. The paper transport path is clean.
YN
Clean the contamination.
Remove the fuser, PL 10.05 Item 2. Check for contamination on the surface of the heat roll.
The surface of the heat roll is clean.
YN
If possible, remove the contamination. If necessary, install a new fuser, PL 10.05 Item 2.
Check the paper type, refer to GP 15. Paper used is within specifications.
YN
Use paper within specifications.
Use a new ream of paper. The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Install new components as necessary:
•Drive PWB, PL 1.10 Item 3.
• ESS PWB, PL 3.10 Item 6.
IQ20 Print Damage RAP
The prints have nicks, tears, creases, folds, curled edges or wrinkles.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Enter dC612. Select a relevant internal test pattern. Make prints to identify where the prints are
damaged.
Check for curled paper in the paper trays:
• Ensure the paper is in specification. Refer to GP 15.
Check the paper path, for the problems that follow:
• Obstructions.
• Damaged guides and rolls. Pay particular attention to the areas that align with the dam-
age on the prints. For example, fuser stripper fingers.
• Protruding objects on the edges of the paper path.
• If the paper feed is introducing skew to the paper, perform the IQ8 IOT Skew RAP.
• If the paper does not correctly strip from the drum cartridge, Ensure the contacts on the
AC housing assembly, PL 90.20 Item 3 are good.
• Check that the fuser roll stripper fingers are clean. If possible remove any contamination.
If the stripper fingers are missing, damaged or worn, install a new fuser, PL 10.05 Item 2.
• Check that the drum cartridge stripper fingers are clean. If possible remove any contami-
nation. If the stripper fingers are missing, damaged or worn, install a new drum cartridge,
PL 90.20 Item 1.
• Check the registration transport assembly, PL 80.55 Item 1 for damage or wear.
• Check the LH cover assembly, PL 80.45 Item 1 and inner duplex chute, PL 80.45 Item 3
for damage or wear.
If the paper path and the duplex path are good, check that the paper and other media used, is
of the correct weight and size, refer to GP 15.
A
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General
Weight and Dimensions
