For proper software installation and configuration of the iTero Element 5D laptop configuration system, please
ensure the following:
l
The wand is secure in the cradle and connected to the hub
l
The hub is connected to the laptop
l
The laptop is plugged into the AC wall socket during the entire software installation
To install the iTero software:
1. Install all available Windows updates.
a. To check for Windows Updates, open the Windows Settings window (Winkey + I) and click Update &
Security.
b. Click Windows Update.
c. Click Check for updates to see whether there are new updates available.
2. In the registered email Inbox, look for the email “Your iTero was shipped”, which includes the download
instructions.
3. Click the link to access the software download page or browse to http://download.itero5D.com.
4. On the website, click the Get Started button. The FirstTimeInstaller.exe file will be downloaded.
5. Run the downloaded installation file and follow the instructions on the screen to complete the iTero software
installation.
The Welcome screen is displayed. Proceed as described in Logging in to the scanner for the first time.
iTero Element 5D and iTero Element 5D Plus imaging systems User manual
© 2022 Align Technology, Inc. All rights reserved. 19