Testing the Avaya CU360 network connections
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure > System Status > Diagnostics >
Network > Tests.
• On the web interface, click Diagnostics > Network.
2. Do one of the following:
• On the endpoint, enter an IP address, and click Ping.
• On the web interface, click Ping.
3. On the web interface, enter the IP address, and click Ping.
Verifying acoustic pairing in Avaya CU360
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure > System Status > Diagnostics > I/O
Connections > Audio > Streams.
• On the web interface, click Diagnostics > I/O Connections > Audio > Streams.
2. Select one of the following streams to view the status:
• Tx: Transmitting audio stream
• Rx: Receiving audio stream
Testing the Avaya CU360 endpoint as USB bar mode after
connecting to computer or laptop
Test the Avaya CU360 endpoint as USB bar mode after connecting to a computer or laptop.
• The computer supports the following operating system to use the USB AV bar mode:
- Computer running Windows 10 or later
- Computer running macOS 10.12 or later
• If your laptop is not detected, connect the USB 3.0 cable to the USB-C port of the Avaya
CU360 endpoint.
Troubleshooting
October 2022 Installing and Administering Avaya Collaboration Unit CU360 210
Comments on this document? infodev@avaya.com
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