Advanced Guide
>
Troubleshooting
> Problems Receiving Faxes
F344
Problems Receiving Faxes
Cannot Receive a Fax, Cannot Print a Fax
Machine Does Not Switch Automatically between Voice and Fax Calls
Quality of Received Fax is Poor
Cannot Receive a Color Fax
Errors Often Occur When You Receive a Fax
Cannot Receive a Fax, Cannot Print a Fax
Check 1: Is the power turned on?
You cannot receive faxes if the power is turned off. Press the
ON
button to turn the
power on.
If you unplugged the power cord without turning off the power, reconnecting it turns on
the power automatically.
For MX410 series, any lamp on the Operation Panel is lit when the machine is turned
on.
For MX360 series, the
Power
lamp is lit when the machine is turned on.
If you unplugged the power cord after pressing the
ON
button to turn off the power,
reconnect it, then press the
ON
button to turn on the power.
For MX410 series, all lamps on the Operation Panel are off when the machine is
turned off.
For MX360 series, the
Power
lamp is off when the machine is turned off.
If the power was turned off due to power failure, etc., the power is automatically turned
on when the power failure is resolved.
Important
Confirm that all lamps on the Operation Panel (MX410 series) or the
Power
lamp
(MX360 series) are off before unplugging the power cord, then unplug the power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's
memory are deleted.
For details on how to unplug the power cord, refer to Notice for Unplugging the Power
Cord
.
Note
For MX410 series, if the faxes stored in machine's memory are deleted by a power failure
or unplugging the power cord, the list of the faxes deleted from the machine's memory
For details, see Summary of Reports and Lists
.
Check 2: Is the machine's memory full?
Print the received faxes stored in machine's memory or save them on the USB flash drive,
delete them from the machine's memory, and have the sender resend the faxes.
Document Stored in Machine's Memory
Check 3: Does an error occur during reception?
Check the LCD for an error message.
A Message for Faxing Is Displayed on the LCD
Print the Activity report and check for an error.
Summary of Reports and Lists
Check 4: Is the telephone line connected correctly?
Check that the telephone line is connected correctly to the Telephone Line Jack and that the
telephone (or another external device such as an answering machine or a computer modem)
is connected correctly to the External Device Jack.
Refer to your setup manual.
Seite 878 von 922 SeitenProblems Receiving Faxes
To Next Page
Loading...
