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ART NUMBER FN091065, REVISION 2 VS5 N AND VS6 N SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-135
PRELIMINARY
7-7-2 Extracting Logs (cont’d)
7-7-2-2 Enabling Extensive Logging
NOTE: In some cases, the user may need to activate the Extensive Logging feature. This will allow the
system to record logs in a more detailed format, specifically addressing an issue of suspected
failure.
As shown in Figure 7-96 "Extensive Logging Dialog" on page 7-136, checkboxes provided in
the Extensive Logging dialog enable the user to activate the appropriate failure category (any
one or more; any combination) to collect more information regarding particular functionality.
Table 7-5 "Extensive Log Categories and Failure Scenarios" on page 7-135 provides
recommendations for activating a specific Extensive Log category.
Table 7-5 Extensive Log Categories and Failure Scenarios
Extensive Log
Category
Type of Failure
Archive Loss of patient information or images
System lock-up due to database corruption
Display of message warning that the archive is corrupted
Any suspicion that there may be a problem with the archive
Connectivity Network is not set up correctly
Losing network connection
Problems connecting to a DICOM server (or Reviewing Station)
Problems with workflow
Front End Impaired image quality
Probe not detected
System boots-up into Fake Mode (no Front End detected)
Noise, artifacts, etc.
Media Handling System Lock-up when using removable media (MOD, CD, Disk-on-Key)
Removable media corrupted during back-up or export
Removable media not detected
Power Management Image not sufficiently intense
Battery charging failed
System boot-up fails intermittently
System lock-up during mid-process
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