GE
P
ART NUMBER FN091065, REVISION 2 VS5 N AND VS6 N SERVICE MANUAL
7-138 Section 7-7 - Automatic Error Log
PRELIMINARY
7-7-2 Extracting Logs (cont’d)
Activate the Bookmark radio button, then select the required Bookmark from the drop-down list of
bookmarks.
This will export log files which are limited to the range of 1 hour before through 1 hour after the
selected bookmark.
7-7-2-3-2 Setting the Log File Attachments
NOTE: In the Advanced Export Options dialog, from the lower area (labelled Attach - see
Figure 7-97 "Advanced Export Options Dialog" on page 7-137) users may flag the different
items they may wish to attach to the log files (or alternatively disable the checkboxes for those
not required).
Table 7-6 "Attachment Categories and Recommendations for Use" on page 7-138 outlines the
different categories of information that may be attached to a log file.
1.) Make sure the required Log File Ranges are set, as previously described.
2.) Under Attach, use the checkboxes provided to flag the required attachments, as appropriate.
NOTE: Clicking the Restore Defaults button returns to the default setting whereby all checkboxes in the
left column are flagged and all on the right are disabled, as shown Figure 7-97 "Advanced
Export Options Dialog" on page 7-137.
3.) When done, from the Destination drop-down menu, select the required export destination (CD,
Memory Stick, or GE ftp site [recommended]) then click Save and Export.
A Zip file (named “logfile_<date>_<time>.zip”) is copied onto the selected removable media.
Table 7-6 Attachment Categories and Recommendations for Use
Category Type of Information and Recommended Use
Diagnostic Reports Should be used whenever a diagnostic test has failed and it is necessary to forward the
information to GE HEALTHCARE for analysis.
Crash and Memory Dumps Useful for any type of memory crash or system lock-up problem.
Keyboard Strokes Log Shows the keyboard strokes that were recorded by the system - may be useful in detection
of a specific error.
Windows Logs Contains the Windows operating system logs - supports the application operation.
Sniffer Logs Applicable if the Network Sniffer Log has been used.
Data Base Folder Provides more Archive information. Useful for loss of patient information and/or analysis of
database, archive, or back-up problems.
D: and E: File Listing Lists all file names and locations in the hard disk drives: D and E.
Useful in the event of loss of patient information, missing images, lock-up problems, etc.
Connectivity Report Provides details on the connectivity configuration.
Recommended to include this whenever any type of connectivity problem arises.
“Upload to GE” Tool
Enables the user to export the log directly to GE HEALTHCARE for analysis.
For details, see “Sending Log Files to GE” on page 7-139.
DBScan Log files created when performing a scan of the database contain useful information
regarding the integrity of the database.
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