Direct Phone-Order System
Within the USA, a phone order system is available for regular and hotline replacement parts
service. A toll-free phone number is available, and Mastercard and Visa are accepted.
Regular Orders: The toll-free phone number, (800) 227-8164, is available 6 am to 5 pm,
Pacific standard time, Monday through Friday. Regular orders have a four-day delivery time.
Hotline Orders: Hotline service for ordering emergency parts is available 24 hours a day, 365
days a year. There is an additional hotline charge to cover the cost of freight and special
handling.
The toll-free phone number, (800) 227-8164, is available 6 am to 5 pm, Pacific standard time,
Monday through Friday and (916)
785-BHOT
for after-hours, weekends, and holidays. Hotline
orders are normally delivered the following business day.
Parts List Format
The following information is listed for each part:
1. The Hewlett-Packard part number.
2. The part number check digit (CD).
3. The total quantity (Qty)
in the assembly. This quantity is given only once, at the first
appearance of the part in the list.
4. The description of the part.
5. A five-digit code indicating a typical manufacturer of the part.
6. The manufacturer part number.
Firmware-Dependent Part Numbers
Refer to Firmware Note: HP 856X Series, HP 85620A, and HP 85629B.
4-2 Replaceable Parts
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