Lexmark CX310 Service Manual

Fan error service check
Actions Yes No
Turn the printer off, and remove the rear cover. See
“Rear cover removal”
on page 307.
Turn the printer on, and check the fan cable at JFAN1 for the following
values:
Pin 1: +3.3 V dc
Pin 2: Ground
Pin 3 0 (fan off)
Are the measured values correct?
Replace the fan. Replace the controller
board. See
“Controller
board removal” on
page 309.
Steps before starting the 9yy service checks
Before starting the service checks in this section, you will need to retrieve certain information. This will aid your next
level of support in diagnosing the problem before replacing the controller board.
Warning—Potential Damage: Do not replace the controller board unless directed by your next level of support.
1 Collect the history information and firmware logs (Fwdebug and logs.tar.gz) from the SE menu.
2 Collect the settings from the menu settings page.
3 Collect information from the user.
Note: Not all of the items can be retrieved from the printer you are working on.
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Diagnostic information
104

Lexmark CX310 Specifications

General

Print Technology	Laser
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Duplex Printing	Manual
Display	2.4-inch color LCD
Processor Speed	800 MHz
Standard Memory	256 MB
Fax Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet
Standard Paper Input	250 sheets
Scanner Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Copy Speed	Up to 22 cpm (black), Up to 18 cpm (color)