Lexmark CX310 Service Manual

96y errors
96y error messages
Error code Description Action
960.xx RAM memory error: RAM soldered on the board
is bad.
Go to
“Controller board removal” on
page 309.
961.xx RAM memory error: slot 1 RAM is bad. Go to
“Memory failure service check” on
page 116.
962.xx RAM memory error: slot 2 RAM is bad.
964.xx Download emulation cyclic redundancy check
(CRC) failure has occurred. A checksum failure
detected in the emulation header or emulation
file.
Go to
“Download emulation cyclic
redundancy service check” on page 116.
Memory failure service check
Action Yes No
Step 1
Check the RAM in slot 2.
Is the RAM ok?
POR the printer. Go to step 2.
Step 2
Replace the bad memory card.
Does this solve the problem?
The problem is solved. Contact the next level
of support.
Download emulation cyclic redundancy service check
Action Yes No
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Replace the firmware card and download the emulation to the new card.
Does the error remain?
Contact the next level
of support.
The problem is solved.
7527
Diagnostic information
116

Lexmark CX310 Specifications

General

Print Technology	Laser
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Duplex Printing	Manual
Display	2.4-inch color LCD
Processor Speed	800 MHz
Standard Memory	256 MB
Fax Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet
Standard Paper Input	250 sheets
Scanner Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Copy Speed	Up to 22 cpm (black), Up to 18 cpm (color)