Lexmark CX310 Service Manual

1 Replace the controller board first.
Note: Do not replace the new control panel and controller board in the machine at the same time.
2 After installing the new controller board, and before installing the new control panel, start the printer into
diagnostics mode.
3 After the printer has completed startup, turn off the printer and replace the control panel.
Note: If the control panel display has failed, the printers’ startup cycle is complete when the driver motor and
fans shut down, and the machine is quiet.
4 After installing the new control panel, start the printer into diagnostics mode, and allow the printer to go through
a complete startup cycle and the display to go to Ready.
5 If the problems persist, leave the new control panel in the machine, place the old controller board back in the
machine, and start it up. After the machine startup, shut down the machine, and install the new controller board.
After installing the new controller board, restart the machine, and let it go through the startup cycle.
After this procedure is completed successfully, there is no need to adjust any settings.
If the above procedure fails, you must contact the technical support center for further instructions.
Restoring the printer configuration after replacing the controller board
Restore the printer to the correct configuration to complete the controller board replacement service. Use the Service
Restore Tool to download the software bundle that contains the factory settings and Embedded Solutions for the
specific printer.
Note: If the printer contains solutions or software licenses obtained from Lexmark Virtual Solutions Center (VSC), the
latest version of the firmware, applications, and licenses deployed through the VSC are included in the software
bundle. This may result in the printer firmware being at a different level from what was used prior to replacing the
controller board.
Using the Service Restore Tool
1
Go to https://cdp.lexmark.com/service-restore-tool/ to access the tool.
2 Log in using your Lexmark or partner login.
Note: If your login fails, then contact your next level of support.
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Repair information
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Lexmark CX310 Specifications

General

Print Technology	Laser
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Duplex Printing	Manual
Display	2.4-inch color LCD
Processor Speed	800 MHz
Standard Memory	256 MB
Fax Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet
Standard Paper Input	250 sheets
Scanner Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Copy Speed	Up to 22 cpm (black), Up to 18 cpm (color)