Lexmark CX310 Service Manual

Flatbed legal scan service check
Action Yes No
Step 1
Check the JPLEN1 connector on the controller board for proper
connection.
Is it properly connected?
Go to step 3. Go to step 2.
Step 2
Re-connect the cable to the controller board.
Did this fix the problem?
The problem is solved. Go to step 3.
Step 3
Enter diagnostics mode and navigate to:
SCANNER TESTS > Sensor Test
Select Paper FB Long to perform the sensor test.
Did it pass?
Go to step 5. Go to step 4.
Step 4
Replace the flatbed. See
“Flatbed scanner assembly removal” on
page 333.
Did this fix the problem?
The problem is solved. Go to step 5.
Step 5
Replace the controller. See
“Controller board removal” on page 309.
Did this fix the problem?
The problem is solved. Contact the next level
of support.
ADF streak service check
Actions Yes No
Do streaks appear on the middle of scans when using the ADF? Clean the ADF glass on
the flatbed using a lint-
free cloth. Also, clean
the separator roll and
pad with a damp cloth.
No issue to fix.
ADF feed errors service check
Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into the
ADF see
“ADF feed errors service check” on page 148.
7527
Diagnostic information
148

Lexmark CX310 Specifications

General

Print Technology	Laser
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Duplex Printing	Manual
Display	2.4-inch color LCD
Processor Speed	800 MHz
Standard Memory	256 MB
Fax Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet
Standard Paper Input	250 sheets
Scanner Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Copy Speed	Up to 22 cpm (black), Up to 18 cpm (color)