Error code Description Action
843.06 ADF nudger Go to
“ADF service check” on page 143.
843.99 Scanner complete timeout error Go to
“ADF service check” on page 143.
846.00 Scanner failure: Calibration strip Go to
“CCD service check” on page 144.
846.01 Rear Calibration Strip Unusable Go to
“CCD service check” on page 144.
846.02 Front calibration strip too far left Go to
“CCD service check” on page 144.
846.03 Front calibration strip too far right
The front calibrations strip is placed too high or
too low.
Go to
“CCD service check” on page 144.
846.04 Front calibration strip has excessive skew Go to
“CCD service check” on page 144.
846.05 Front calibration strip has excessive bow Go to
“CCD service check” on page 144.
846.06 Front calibration strip has excessive dark area
Front excessive variability for Mono, Red,
Green, or Blue.
Go to
“CCD service check” on page 144.
846.07 Front magnification exceeds limits
Rear excessive variability for Mono, Red, Green,
or Blue.
Go to
“CCD service check” on page 144.
849.01 Configuration error—the device had modem
installed, but configID indicates it should not.
Go to
“Scanner configuration error service
check” on page 144.
849.10 Configuration error—the device had HD
installed, but configID indicates it should not.
Go to
“Scanner configuration error service
check” on page 144.
Scanner disabled error service check
Actions Yes No
Step 1
POR the machine into Configuration menu > Disable scanner. From there,
select Enabled to change the settings to reenable the scanner module and
then save the setting.
POR the MPF to operating mode. Try running a copy from the ADF and
flatbed.
Did the 840.xx error reoccur?
Go to step 2. The problem is solved.
Step 2
Reenter the Configuration mode, and scroll to and select the Disable
Scanner menu item.
Does the screen display “ADF disabled” or “Auto Disabled”?
Go to step 3. Go to step 8.
7527
Diagnostic information
141
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