Actions Yes No
Step 3
Check JFBM1 on the controller for proper connection.
Is it connected properly?
Go to step 4. Properly connect the
cable.
Step 4
Check pin 1 in JFBM1 for voltage. The voltage is only present when a
flatbed copy job is running. The voltage should measure +24V AC.
Is voltage present?
Go to step 5. Replace the controller
board. See
“Controller
board removal” on
page 309.
Step 5
Ensure that the home position cable (JHS1) is connected.
Is the cable connected?
Go to step 6. Properly connect the
cable.
Step 6
Check pin 1 in JHS1 for voltage. The voltage should measure +5V DC. Pin
2 should be GND.
Is voltage present and is it correct?
Replace the flatbed.
See
“Flatbed scanner
assembly removal” on
page 333.
Replace the controller
board. See
“Controller
board removal” on
page 309.
ADF rattling noise service check
Actions Yes No
Step 1
Is the ADF separator roller properly installed?
If the error persists,
then go to step 2.
Replace the ADF
separator roll. Go to
“ADF separator roll
removal” on page
329.
Step 2
Is the ADF top cover assembly properly installed?
If the error persists,
then contact the next
level of support.
Replace the ADF top
cover assembly. Go to
“Top cover ADF sheet
feed removal” on
page 330.
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Diagnostic information
147