Lexmark CX310 Service Manual

Blank pages check
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Step 1
Is all the packing material for the imaging unit in question removed?
Go to step 2. Remove the packing
material.
Step 2
Print a document that requires all four colors with just a few characters
to verify if one specific color is a problem. For example, print the Print
Quality Test Pages:
Diagnostics Menu >PRINT TESTS >Prt Qual pgs
Is only one color missing?
Replace the developer
unit for the missing
color. See
“Developer
unit removal” on
page 262.
Go to step 3.
Step 3
Replace the imaging unit. See
“Imaging unit (IU) removal” on page 267.
Does this fix the problem?
Problem is solved. Go to step 4.
Step 4
POR into the Diagnostics menu, and then perform a cartridge drive motor
test for the missing color:
Diagnostics Menu >MISC TESTS >Motor Detect
Does the motor run?
Go to step 5. Replace the main drive
gear assembly. See
Main drive gear
assembly with motor
removal.
Step 5
Remove the developer unit. See
“Developer unit removal” on
page 262. Check the developer cartridge contacts from the HVPS to the
IU.
Are all the toner cartridge contacts clean on both the Pin and IU?
Go to step 6.. Clean the developer
cartridge contacts. See
“Developer unit
removal” on page
262.
Step 6
Are all the spring‑loaded pins in the HVPS free to move in and out with an
equal amount of spring force?
Go to step 7. Replace the HVPS. See
“High‑voltage power
supply (HVPS)
removal” on page
263.
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Diagnostic information
41

Lexmark CX310 Specifications

General

Print Technology	Laser
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Duplex Printing	Manual
Display	2.4-inch color LCD
Processor Speed	800 MHz
Standard Memory	256 MB
Fax Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet
Standard Paper Input	250 sheets
Scanner Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Copy Speed	Up to 22 cpm (black), Up to 18 cpm (color)