91y errors
91y error messages
Error code Description Action
910.xx A general engine software error. Go to
“91x.xx (910.xx‑919.xx) Engine
software service check” on page 112.
911.xx A general engine software error.
912.xx A general engine software error.
913.xx A general engine software error.
914.xx A general engine software error.
915.xx A general engine software error.
916.xx A general engine software error.
917.xx A general engine software error.
918.xx A general engine software error.
919.xx A general engine software error.
91x.xx (910.xx‑919.xx) Engine software service check
Actions Yes No
Turn the printer off, and remove the rear cover See
“Rear cover removal”
on page 307.
Check the cable connections. See
“Controller board removal” on
page 309 for proper disconnecting and connecting of cables from
controller board.
Are all cable connections secure?
Replace the controller
board. See
“Controller
board removal” on
page 309.
Secure all connections.
POR the printer.
938 errors
938 error messages
Error code Description Action
938.01 Board level was not obtained. Go to
“Controller board removal” on
page 309.
938.02 Time out waiting for bullet serial data to be
updated.
938.03 NVM_OK was not received from NV2 server for
successfully submitted request.
938.04 Over temperature condition detected.
7527
Diagnostic information
112