Incompatible tray 3 service check
Action Yes No
Step 1
a Make sure the correct input option tray is installed in its proper tray
slot. The 650 input option tray should be in tray 2, and the 550 input
option tray should be in tray 3.
b Reseat the input options from the printer.
Does the error remain?
Go to step 2. Problem resolved.
Step 2
Is the machine using both 650 and 550 input option tray?
Go to step 3. Go to step 4.
Step 3
a Make sure the sequence of the input option trays is correct. The 650
option tray should be in tray 2, and the 550 option tray should be in
tray 3.
b Bring the printer into the Diagnostics Menu.
c Navigate to Feed Test > Tray # > Single Feed Test.
d Run a continuous feed test (feed at least 5 pages).
Does the feed test run successfully on each option?
Go to step 8. Go to step 4.
Step 4
Isolate the problem. Verify the problem by installing only one input option
to the printer at a time.
a Bring the printer into the Diagnostics Menu.
b Navigate to Feed Test > Tray # > Single Feed Test.
Does the feed test run successfully on each option?
Go to step 8. Go to step 5.
7527
Diagnostic information
181