If the paper is not exiting the printer:
1 Pull down the top rear door.
2 Slowly remove the jammed paper to avoid tearing it.
3 Close the top rear door.
4 Press .
202 error messages
Error code Description Action
202.00 Paper jam around fuser exit or redrive area (type
1 fuser)
Page may be jammed in fuser exit or redrive area.
Go to
“Paper jam around fuser exit or redrive
area service check” on page 87
202.01 Sensor (fuser output) lingering jam (type 1 fuser
and destination is standard bin)
Media reached the sensor (fuser output), but did
not clear it in the specified time, and did not reach
the sensor (narrow media).
Go to
“Sensor (fuser output) lingering jam
service check” on page 89
202.02 Sensor (fuser output) lingering jam (type 1 fuser)
Media reached the sensor (fuser output), but did
not clear it in the specified time
202.03 Sensor (narrow media) static jam (type 1 fuser)
Media remains on the sensor (narrow media)
during the warm‑up sequence.
Go to
“Sensor (narrow media) static jam
service check” on page 91
202.04 Sensor (fuser output) bounce (type 1 fuser)
The sensor (fuser output) rebounded once the
trailing edge of the media passed.
Go to
“Sensor (fuser output) service check” on
page 77
202.06 Sensor (fuser output) static jam (type 1 fuser)
Media remains on the sensor (fuser output) during
the warm-up sequence.
Go to
“Sensor (fuser output) static jam service
check” on page 90
4062
Diagnostic information
81
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