Chapter 2 Troubleshooting Your Library
How Does the Library Report Issues?
Scalar i2000 User’s Guide 7
How Does the Library Report Issues?
The library has advanced problem detection, reporting, and notification
functionality. The library has many processors and sensors that monitor
conditions and operations, such as temperatures, voltages, current,
calibrations, firmware versions, and so forth.
The first indication of issues is the status indicator on the indicator panel,
as shown in
Figure 1.
Figure 1 Status Indicator
•If the Status indicator light is solid green, the library currently has no
tickets in an Open state.
•If the Status indicator light is flashing amber, at least one of the six
subsystems has a ticket in an Open state.
When the library detects an issue, it creates a ticket for it. A ticket
includes the following types of information:
• Details about the issue
• Reports that are associated with the ticket
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