Chapter 2 Troubleshooting Your Library
Viewing Ticket Details
Scalar i2000 User’s Guide 30
Viewing Repair Pages 2
Repair pages provide problem descriptions and corrective actions that
you or a CSE can perform. To display the repair page that is associated
with a ticket, click the Repair tab on the Ticket Details dialog box.
The repair page provides the following information:
• The title at the top of the repair page is a brief description of the
issue.
•The Problem section describes the issue in more detail.
•The User and Customer Service Engineer Actions section
provides corrective actions that the user or the CSE can perform.
To Next Page
Loading...
Need help?
General