Scalar i2000 User’s Guide 418
Appendix A
AFrequently Asked Questions
This appendix answers some questions that are most often asked about
the library.
Where do I find installation instructions? 1The library requires that a
trained Quantum Support Engineer perform the installation.
Where are error messages described? 1When the library detects
issues, it sends you e-mail notifications and creates tickets that provide
you with detailed information about the issues and corrective actions you
can perform. A ticket can direct you to obtain further help from technical
support. For more information about troubleshooting, see
Troubleshooting Your Library on page 6.
How do I clean a drive? 1Use your backup software to clean the drives.
For detailed instructions, see
Using Cleaning Cartridges on page 406.
How do I know when the drives need cleaning? 1The host application
informs you when drives need to be cleaned. See
Using Cleaning
Cartridges on page 406.
What is a partition? 1A partition is an abstraction of a single underlying
physical library that presents the appearance of multiple, separate
libraries for purposes of file management, access by multiple users, or
dedication to one or more host applications. It is a collection of real
physical elements, combined to create a grouping that is different from
the physical library, and is often dedicated to a single host application.
For example, you can choose to run one software application in one
partition, and a different software application in a second partition. For a
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