Scalar i2000 User’s Guide iii
Contents
Chapter 1 About This Guide and Your Product 1
Product Safety Statements................................................................................ 1
Mechanical Locks ....................................................................................... 2
Power Button on the Library’s Indicator Panel...................................... 2
Disposal of Electrical and Electronic Equipment.......................................... 3
Product Model Number.................................................................................... 3
Explanation of Symbols and Notes ................................................................. 4
Other Documents you Might Need................................................................. 4
Getting More Information or Help.................................................................. 5
Chapter 2 Troubleshooting Your Library 6
How Does the Library Report Issues? ............................................................ 7
Understanding Indicators on System Status Buttons............................ 9
Understanding E-mail Notifications...................................................... 10
Working With Tickets ..................................................................................... 12
Ticket Guidelines...................................................................................... 12
Displaying Ticket Lists ............................................................................ 16
Viewing Ticket Details .................................................................................... 21
Viewing History Ticket Details .............................................................. 25
Viewing Ticket Details Reports .............................................................. 26
Viewing Repair Pages .............................................................................. 30
Viewing Tape Alerts and Generating Media Integrity Analysis
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