Chapter 2 Troubleshooting Your Library
Viewing Ticket Details
Scalar i2000 User’s Guide 41
2 Click Send.
The Ticket Information dialog box appears.
3 Perform one of the following tasks:
• To indicate that you want to send the information as an e-mail
message to a recipient, select Email, and then either type an e-mail
address in the Email text box or select an existing address from the
drop-down list. You can type a comment in the Comment text box to
send with the information.
• To indicate that you want to save the information, select Save, and
then either type in the Save text box a path and a file name to which
you want the information saved or click Browse to specify a location
and a file name.
• To indicate that you want to send the information to a printer, select
Print.
4 To send, click OK.
The Save option is available to remote client users
only. It appears grayed out on the touch screen.
The Print option is available to remote client users
only. It appears grayed out on the touch screen.
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