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Cause and Countermeasure
Cause (4)
The ribbon sensor is not operating correctly.
◦ The ribbon sensor is dirty.
◦ The ribbon sensor has poor sensitivity.
Countermeasure (4)
Power the product off and then on again.
Powering On/Off the Product
Contact your SATO technical support center if the error cannot be resolved.
Contact Information for When You Are in Trouble
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