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4. Troubleshooting
41620
41620
Attention message: NMC/Printers in common
No. 01756
Printer profile versions are inconsistent.
Attention message release
YES
Condition
Check Point
*1. For the LP7500/LP7600/LP7700/LP7900, install the CD (SYSTEM PROGRAM KIT) supplied with each printer.
Diagnosis
Suffix number Condition
00000 When the power supply is turned on, the profile version is different between the printer I/F main PCB and
operation computer.
Countermeasure
• Condition 1
If the latest profile CD was installed, and the profile version is different between the operation PC and printer:
Upgrade the profile version of the printer processor to Ver. 2.
Pattern 1
Corrective action for condition 1 and pattern 1
1. Perform the Daily Setup from the Maintenance Application.
• Condition 2
If the profile version of newly added printer 2 is higher than those of the operation PC and already connected printer 1:
Upgrade to the later Ver. 2.
Pattern 2
Corrective action for condition 2 and pattern 2
1. Install the profile CD of Ver. 2 to the operation PC.
*1
2. Perform the Daily Setup of printer 1 from the Maintenance Application.
• Condition 3
If the profile version of newly added printer 2 is lower than those of the operation PC and already connected printer 1:
Upgrade to the Ver. 1.5.
Pattern 3
Corrective action for condition 3 and pattern 3
1. Perform the Daily Setup of printer 2 from the Maintenance Application.
Failed part Manual No.
Printer I/F main PCB ☞66005
Operation PC
(Ver. 2)
Printer
(Ver. 1.5)
Example 1
Operation PC
(Ver. 1.5)
Printer 1
(Ver. 1.5)
Example 2
Printer 2
(Ver. 2)
Newly added printer
Operation PC
(Ver. 1.5)
Printer 1
(Ver. 1.5)
Example 3
Printer 2
Ver. 1
Newly added printer
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