Lexmark CX310 Service Manual

Toner meter cycle (TMC) card service check ..................................................................................................137
USB service check ...........................................................................................................................................137
Network service check....................................................................................................................................137
ADF/Scanner hardware errors...............................................................................................................140
8yy service error messages.............................................................................................................................140
Scanner disabled error service check .............................................................................................................141
ADF service check ...........................................................................................................................................143
CCD service check ...........................................................................................................................................144
Scanner configuration error service check ..................................................................................................... 144
Scan/fax/copy symptoms ...............................................................................................................................145
Black or blank page copy service check ..........................................................................................................145
Flatbed motor service check...........................................................................................................................146
Flatbed home position service check..............................................................................................................146
ADF rattling noise service check ..................................................................................................................... 147
Flatbed legal scan service check ..................................................................................................................... 148
ADF streak service check ................................................................................................................................148
ADF feed errors service check ........................................................................................................................148
ADF duplex service check................................................................................................................................150
Modem/fax card service check.......................................................................................................................151
Blank spaces on incoming fax service check ...................................................................................................152
Stretched words on incoming fax service check ............................................................................................. 152
Fax reception service check ............................................................................................................................152
Fax transmission service check .......................................................................................................................154
Fax error log codes .........................................................................................................................................156
Escalating a fax issue to second‑level support................................................................................................160
Input option hardware errors...............................................................................................................161
550‑sheet and 650‑sheet trays input option symptoms ................................................................................161
Tray (x) sensor service check ..........................................................................................................................162
550 and 650 input option service checks........................................................................................................163
Service menus..........................................................................................185
Understanding the printer control panel..............................................................................................185
Using the printer control panel.......................................................................................................................185
Understanding the colors of the indicator light and Sleep button lights........................................................ 187
Understanding the home screen for CX410 and CX510 models.....................................................................187
Updating the printer firmware..............................................................................................................189
Menus list..............................................................................................................................................190
Diagnostics menu..................................................................................................................................192
Entering diagnostics mode .............................................................................................................................193
REGISTRATION ................................................................................................................................................193
Skew................................................................................................................................................................194
Quick Test ....................................................................................................................................................... 195
Alignment Menu .............................................................................................................................................196
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Table of contents
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Lexmark CX310 Specifications

General

Print Technology	Laser
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Duplex Printing	Manual
Display	2.4-inch color LCD
Processor Speed	800 MHz
Standard Memory	256 MB
Fax Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet
Standard Paper Input	250 sheets
Scanner Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Copy Speed	Up to 22 cpm (black), Up to 18 cpm (color)