Error codes Error message Solution
241.16, 241.82, 241.83,
241.84, 661.13, 661.84
Paper loading error in
[LOCATION/].
1 Open tray 1.
2 Remove, and then readjust the paper
stack.
3 If necessary, adjust the paper guides.
4 Reload tray 1.
5 Close tray 1.
242.23, 242.25, 242.35,
242.45, 242.55, 242.91
Paper jam in [LOCATION/]. For more information, see
“Paper jam in the
optional 550‑sheet tray” on page 474.
242.33, 242.43, 243.33,
243.35, 243.36, 243.43,
243.35, 243.45, 243.45,
243.55, 243.91, 244.43,
244.45, 244.91
Paper jam in [LOCATION/]. For more information, see either of the
following:
• “Paper jam in the 2 x 550-sheet tray” on
page 479
• “Paper jam in the 2000‑sheet tandem
tray” on page 481
243.43, 243.53, 244.43,
244.45, 244.46, 244.91,
245.53, 245.56, 245.55,
245.91, 602.59, 664.43,
665.53
Paper jam in [LOCATION/]. For more information, see
“Paper jam in the
1500‑sheet tray” on page 481.
28X.13K, 28X.93K, 28X.
15K, 28X.95K, 281.16K,
281.96K, 680.20K,
680.40K
Replace all originals if
restarting job.
Try either of the following:
• Restart the job.
• Cancel the job.
28X.13Q, 28X.93Q, 28X.
15Q, 28X.95Q, 281.16Q,
281.96Q, 680.20Q
Replace jammed originals if
continuing job.
Try one of the following:
• Scan from the scanner glass.
• Scan from the automatic document
feeder.
• Finish the job without further scanning.
• Cancel the job.
280.06 Reload originals in ADF and
restart job.
280.06, 280.11, 280.13,
280.15, 280.91, 280.93,
280.95, 281.11, 281.15,
281.16, 281.91, 281.95,
281.96, 282.11, 282.13,
282.15, 282.91, 282.93,
282.95, 283.11, 283.13,
283.91, 283.15, 283.93,
284.11, 284.13, 284.15,
284.91, 284.93, 284.95,
295.01
Scanner jam. For more information, see
“Paper jam in the
automatic document feeder” on page
476.
Troubleshoot a problem 453
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