Lexmark CX833 - Collated printing does not work; Tray linking does not work; Paper frequently jams; Jammed pages are not reprinted

Collated printing does not work
Try one or more of the following:
• From the control panel, navigate to Settings > Print > Layout > Collate, and then select On [1,2,1,2,1,2].
• From the document that you are trying to print, open the Printing Preferences or Print dialog, and then
select Collate.
• Reduce the number of pages to print.
If the problem persists, then contact
customer support.
Tray linking does not work
Try one or more of the following:
• Make sure that the linked trays contain the same paper size, orientation, and paper type.
• Make sure that the paper guides are positioned correctly.
• Set the paper size and paper type to match the paper loaded in the linked trays. From the control panel,
navigate to Settings > Paper > Tray
Configuration
> Paper Size/Type.
• Make sure that Tray Linking is set to Automatic. For more information, see “Linking trays” on page
93.
If the problem persists, then contact
customer support.
Paper frequently jams
Try one or more of the following:
• Check if the paper is loaded correctly.
Notes:
– Make sure that the paper guides are positioned correctly.
– Make sure that the stack height is below the maximum paper
fill
indicator.
– Make sure to print on the recommended paper size and paper type.
• Set the correct paper size and paper type. From the control panel, navigate to Settings > Paper > Tray
Configuration
> Paper Size/Type.
• Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you
are ready to use it.
If the problem persists, then contact
customer support.
Jammed pages are not reprinted
1 From the control panel, navigate to Settings > Device >
Notifications
> Jam Content Recovery.
2 In the Jam Recovery menu, select On or Auto.
If the problem persists, then contact
customer support.
Troubleshoot a problem 526